TAPandSEE.me Shipping Policy

We aim to deliver your TAPandSEE.me order as quickly and reliably as possible. This policy explains our dispatch times, delivery methods, and related information.

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Dispatch Times

Signs – Ready to Go

• Dispatched within 3–5 working days of order confirmation.

Custom Signs

• Standard production time is 14–28 working days, depending on current production space.

• Your order will not enter production until you have approved the proof we send you.

Cards and Labels

• Dispatched within 5–7 working days from artwork being approved.

• Applies to loyalty cards, VIP cards, information cards, business cards, and all label sizes.

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Delivery Methods & Timescales

• We use trusted delivery partners for all orders.

• Delivery times vary depending on your location:

  • UK: Usually 1–3 working days after dispatch

  • International: Usually 5–14 working days after dispatch

• These are estimated times and may vary due to factors outside our control (e.g. customs delays, courier disruption).

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Shipping Costs

• Shipping costs are calculated at checkout based on destination and order size.

• Occasionally, we may offer free or discounted shipping as part of a promotion — these will be clearly marked at checkout.

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Tracking Your Order

• A tracking number will be provided once your order is dispatched.

• You can use this to monitor your delivery status directly with the courier.

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Customs & Import Duties

• For international orders, any customs duties, taxes, or import fees are the responsibility of the buyer.

• TAPandSEE.me is not responsible for delays caused by customs.

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Delivery Issues

• If your order has not arrived within the expected time, please contact us at clare.goodvibescollective@gmail.com with your order number.

• For damaged or faulty items, please refer to our Returns & Refund Policy for details on how to report the issue.